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Legal

Privacy Policy

Last updated: 5 June 2026

This is a template policy provided for convenience. It should be reviewed and adapted by the store owner, ideally with legal counsel, before it is relied upon.

Goodsly ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit goodsly.store or place an order, and how we use and protect it.

1. Information we collect

  • Contact & account details — name, email address, phone number and password (stored securely).
  • Order & delivery details — shipping and billing address, items purchased and order history.
  • Payment information — processed by our payment partner; we do not store full card details on our servers.
  • Usage data — device, browser and interaction data collected via cookies and analytics.

2. How we use your information

We use your information to process and deliver orders, provide customer support, send order updates, improve our products and website, prevent fraud and — only with your consent — send marketing communications you can opt out of at any time.

3. Payments

Online payments are handled by Razorpay, a PCI-DSS compliant payment gateway. When you pay online, your payment details are shared directly with Razorpay over a secure, encrypted connection. We receive only confirmation of payment status, not your full card or banking credentials.

4. Cookies

We use cookies and similar technologies to keep your cart and session working, remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

5. Sharing & disclosure

We share data only with trusted service providers — such as payment gateways, logistics and courier partners, and analytics tools — strictly to fulfil your order and operate our business. We do not sell your personal information. We may disclose information where required by law.

6. Data retention & security

We retain your information for as long as needed to provide our services and meet legal obligations. We apply reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

7. Your rights

You may request access to, correction of, or deletion of your personal data, and you can unsubscribe from marketing at any time. To exercise these rights, contact us using the details below.

8. Contact us

Questions about this policy or your data? Email hello@goodsly.store.